Privacy Policy
Effective date: August 20, 2026
Artist MD, PLLC ("Artist MD," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information through realartistmd.com (the "Website"), our online booking and patient-portal services, and related communications (collectively, the "Online Services").
This Privacy Policy applies to general Website and Online Services information. If you become a patient, information in your medical record is governed by our Notice of Privacy Practices, which is available [insert link to Notice of Privacy Practices]. If there is a conflict, the Notice of Privacy Practices controls for protected health information.
1. Information We Collect
We may collect the following categories of information:
Information you provide: your name, email address, telephone number, date of birth, address, appointment preferences, messages, and any other information you submit when you contact us, request an appointment, create a portal account, purchase a service or gift card, or complete forms.
Health-related information: information you choose to submit in connection with an appointment, consultation, intake form, treatment, payment, or patient-portal use. Please use the patient portal or another secure method we designate for health information; do not send sensitive medical information through ordinary email, social-media messaging, or an unencrypted website contact form.
Payment information: payment-card and transaction information needed to process a purchase or charge. Payment information may be handled by our payment processor rather than stored by Artist MD.
Automatically collected information: device, browser, operating-system, IP-address, pages viewed, referring/exit pages, approximate location inferred from IP address, and Website interactions. We may collect this information through cookies or similar technologies.
2. How We Use Information
We may use information to:
operate, maintain, and improve the Website and Online Services;
respond to inquiries, schedule and manage appointments, and provide requested services;
create and manage patient-portal accounts and send appointment, administrative, payment, and service communications;
process transactions, maintain business records, and prevent fraud or misuse;
personalize Website content and measure Website performance;
comply with legal, regulatory, professional, and contractual obligations; and
protect the rights, safety, and property of Artist MD, our patients, and others.
We may send marketing communications only as permitted by law. You may opt out of promotional emails by using the unsubscribe link or by contacting us. Opting out of marketing does not stop appointment, payment, safety, or other non-promotional communications.
3. How We Share Information
We do not sell your personal information. We may disclose information:
to service providers that support our operations, including Website hosting, scheduling and patient-portal platforms, payment processing, communications, analytics, security, and professional advisers;
to healthcare-related service providers or business associates when permitted by law and, where applicable, subject to appropriate privacy and security obligations;
when required or permitted by law, regulation, subpoena, court order, or other legal process;
to protect the health, safety, rights, property, or security of Artist MD, our patients, or others; or
in connection with a merger, sale, financing, acquisition, reorganization, or transfer of assets, subject to applicable law.
We do not use or disclose health-related information for targeted advertising without appropriate authorization. We do not knowingly permit advertising pixels or similar tracking technologies to collect information from patient-portal or online-booking pages that could reveal an individual’s health information.
4. Cookies and Analytics
We may use cookies and similar technologies to make the Website work, remember preferences, understand Website usage, and improve our services. You can change your browser settings to reject or delete cookies; however, some Website functions may not work properly.
If we use third-party analytics or advertising tools, they may collect information under their own privacy policies. We will not configure those tools to receive protected health information or information from patient-portal or booking pages that could identify a person’s health care interest or use.
5. Your Choices and Requests
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information we hold about you, or ask questions about our privacy practices. To make a request, contact us using the information in Section 10. We may need to verify your identity before responding.
Patient requests for access to or amendment of medical records should be submitted through the patient portal or by contacting us directly. Those requests are handled under our Notice of Privacy Practices and applicable law, not solely under this Website Privacy Policy.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No transmission or storage system is completely secure, and we cannot guarantee absolute security. Please protect your portal credentials and notify us promptly if you believe your account has been accessed without authorization.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, meet legal and professional obligations, resolve disputes, maintain security, and enforce agreements. Medical records are retained as required by applicable law and professional standards.
8. Children’s Privacy
Our Website and Online Services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website without appropriate consent. If you believe a child has provided personal information through the Website, please contact us so we can take appropriate action.
9. Third-Party Links
The Website may link to third-party websites, platforms, or services. We are not responsible for their content, security, or privacy practices. Review the privacy policy of each third party before providing information.
10. Contact Us
For questions about this Privacy Policy or to make a privacy request, contact:
Artist MD, PLLC
Email: hello@realartistmd.com
Phone: +1 (561) 889-2788
Mailing address: 1489 W Palmetto Park Rd Ste 410, Boca Raton, FL 33486
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes will be handled as required by applicable law.